User Guide
Loads this Help File.
License
KioWare has multiple types of licenses.
- Single User is used for small quantity installations The license is associated to a particular PC.
- Multi-User is used for thin-client installations such as Citrix or Terminal Server where KioWare is installed on a server and multiple display terminals connect to the server.
- Volume is used for enterprise wide installation where many licenses are required and maximum deployment flexibility is desired.
- Time Limited is used when KioWare will only be temporarily loaded onto a computer. After the expiration date, KioWare will no longer run on the computer and KioWare will be able to be installed on a second computer and electronically be licensed without having to interact with our staff to free up a license. This type of licensing is only available using electronic licensing.
- Subscription Subscription licensing is alot like time limited but only used for certain purposes. Please contact sales to determine if your deployment qualifies for subscription licensing.
Single-User License
For Single-user, refer to the following screenshot
System Code
A number that uniquely defines your computer. Is not editable.
Demo Time Remaining (hrs)
When a License Code is not entered, then KioWare will operate in Demo mode for approximately 500 elapsed hrs; however, the amount of time remaining will be displayed so that you can budget your time. 500 hrs equates to approximately 3 weeks of time if run 24x7.
License Code
The License Code is a unique number that is generated from the Computer Code that enables KioWare to execute on your computer. The License Code will be provided to you in two ways: by registering over the phone with our customer support staff (877 843-4790), or by registering over the Internet on our website.
Electronic Licensing
Naturally, to license KioWare over the Internet requires your computer to be connected to the Internet.
Transaction Number
Enter the Transaction # and Authorization Code you received when you purchased your license(s). This may be contained in an invoice or an email.
Authorization Number
Enter the Authorization Code you received when you purchased your license(s). This may be contained in an invoice or an email.
System ID
An optional entry that is used to identify your system in our license database. This is useful should you ever have to contact our support staff with a licensing issue.
Connection Settings
Proxy Options
By default, the Configuration Tool will use your existing Internet Explorer proxy settings (if any); however, you can specify to not use any proxy settings or to enter your proxy settings (see below).
Proxy Server Location
The IP address or UNC server name of your proxy server.
Proxy Server Port
Specify the TCP/IP port of your proxy server.
Proxy Server User
If necessary, the username required to logon to your proxy server.
Proxy Server Password
If necessary, the password required by the username above to logon to your proxy server.
When complete, click the Get Electronic License button. Your PC will automatically contact our server for a License Code.
Multi-User License
For Multi-user, refer to the following screenshot
Company Name
Enter the company name used to generate your License Key. Company name is case sensitive.
User Count
Enter the number of licenses purchased for this server.
License Key
Enter the License Key provided from your License Certificate.
Volume License
For Volume, refer to the following screenshot
Company Name
Enter the company name used to generate your License Key. Company name is case sensitive.
License Key
Enter the License Key provided from your License Certificate.
Time Limited License
For Time Limited, refer to the following screenshot
System Code
A number that uniquely defines your computer. Is not editable.
Demo Time Remaining (hrs)
When a License Code is not entered, then KioWare will operate in Demo mode for approximately 500 elapsed hrs; however, the amount of time remaining will be displayed so that you can budget your time. 500 hrs equates to approximately 3 weeks of time if run 24x7.
License Code
The License Code is a unique number that is generated from the Computer Code that enables KioWare to execute on your computer.
Electronic Licensing
Naturally, to license KioWare over the Internet requires your computer to be connected to the Internet.
Transaction Number
Enter the Transaction # and Authorization Code you received when you purchased your license(s). This may be contained in an invoice or an email.
Authorization Number
Enter the Authorization Code you received when you purchased your license(s). This may be contained in an invoice or an email.
System ID
A required entry that is used to identify your system in our license database. The default is your computer name.
Expiration Date
Enter the date on which the license will expire. Six months is the maximum duration.
Connection Settings
Proxy Options
By default, the Configuration Tool will use your existing Internet Explorer proxy settings (if any); however, you can specify to not use any proxy settings or to enter your proxy settings (see below).
Proxy Server Location
The IP address or UNC server name of your proxy server.
Proxy Server Port
Specify the TCP/IP port of your proxy server.
Proxy Server User
If necessary, the username required to logon to your proxy server.
Proxy Server Password
If necessary, the password required by the username above to logon to your proxy server.
When complete, click the Get Electronic License button. Your PC will automatically contact our server for a License Code.
About KioWare
This screen provides information useful to our customer support staff in the event you have technical problems.
