When your virtual receptionist device gets accidentally closed, stuck mid-call, or misused for anything other than its intended purpose, the visitor experience breaks down—and your staff pays the price. Confused guests. Missed check-ins. Constant IT fire drills.
You introduced a virtual receptionist to streamline check-ins and reduce staffing strain. But if the app exits, the browser crashes, or someone taps their way to the desktop, your “solution” becomes a new problem.
A front desk is the first touchpoint for your brand. If it looks unprofessional or unreliable, it sends the wrong message. Visitors are left unsure, staff are forced to intervene, and the tech that should be saving time starts costing it.
At KioWare, we understand how vital consistency and professionalism are in front-of-house tech. With 30+ years of experience and thousands of deployments, our lockdown software helps hospitals, offices, and corporate campuses deliver seamless virtual reception—without constant oversight.
Whether you’re using video calls, check-in forms, or intercom apps, KioWare ensures your welcome station stays on-task, in full-screen, and ready for the next visitor.
We’ve configured them to lockdown the workstation OS, which really gives us piece of mind knowing that the general public can only navigate the company website. I do like the available configuration options, we’re taking advantage of the auto-logoff/shutdown feature to close and turn off the PC’s each night at a specified time. KioWare is running so smoothly that once the PC is powered up in the morning it runs itself, supporting the general public on the kiosk stations is literally not an issue for our in-store customer service staff.
Associated Feed
KioWare has so far met all of our expectations. We have had multiple kiosks actively running for a couple of months now without a single issue. Overall we are extremely happy with the product and would not hesitate to recommend it to anyone.
Neph Villanueva
We actually just purchased additional licenses. It works very well for us so far. I especially like that the scheduled shutdown each night and the auto login. That allows me to have our branch front desk folks just power up the machine each morning and forget about it the rest of the day and then it doesn’t get left on and waste power while we are closed at night. We couldn’t be happier.
Security Credit Union
KioWare made a word of difference on the project. After installing Kioware and setting up. I have not had to visit the Kiosk once.
New York Museum
Don’t let a great solution become a frustrating workaround.
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