The past couple of years have been one of the most transformative in KioWare’s history. With the launch of our new website, we want to check in and share what’s changed, why it matters, and how we’re continuing to support organizations that depend on our reliable kiosk lockdown software.
From major structural changes to a refreshed product model and new online experience, 2024–2025 reshaped KioWare in all the right ways. And while much has evolved, our commitment to providing secure, stable, and flexible kiosk solutions remains the core of everything we do—and we’re grateful for the customers who’ve grown with us through it all.
A New Chapter: Joining Harris & DynaTouch
In March 2024, KioWare officially joined Harris, operating within the DynaTouch business unit. This change has brought expanded resources, new opportunities for collaboration, and long‑term operational stability to the KioWare product line.
For our customers, this means:
- A stronger foundation for future development
- Access to a larger and more diverse team with deep self‑service expertise
- Enhanced support processes and internal tooling
- A more robust roadmap shaped by cross‑organizational insight
Partnering with DynaTouch—an industry leader in self‑service solutions—has allowed us to accelerate innovation while continuing to deliver the dependable kiosk lockdown and management capabilities KioWare is known for.
This partnership has given us deeper insight into what organizations such as utilities, government agencies, and other public‑facing entities need most from their kiosk security software, including:
- Streamlined deployment across multiple locations
- Stronger device lockdown controls
- Greater clarity around product capabilities
- Easier updates and version consistency
This collaboration with DynaTouch has directly shaped enhancements across the KioWare product line and strengthened the overall customer experience. It has also reinforced something we’ve always believed: the best way to improve KioWare is to stay closely connected to the people who rely on it every day.
Evolving Our Product Model: Subscription Licensing + Simplified Tiers
Two of the most significant changes this year were the introduction of subscription-based licensing and the launch of our updated product tier structure.
A Shift to Subscription Licensing
Moving KioWare to a subscription model ensures that every deployment receives:
- Continuous access to updates
- The latest kiosk security enhancements
- Ongoing feature improvements
- Simplified budgeting and renewals
For software focused on kiosk lockdown, device security, and uptime, staying current is vital. The subscription model ensures our customers remain protected without needing to manually purchase major upgrades.
Introducing KioWare Starter, Essential & Enterprise
To support this licensing evolution, we redefined our product tiers to make them clearer and more aligned with customer needs:
- Starter — Core kiosk lockdown for simple, secure deployments.
- Essential — Enhanced configuration, integrations, and customization.
- Enterprise — External device support and optional remote management for larger kiosk networks.
This new structure ensures organizations can easily choose the exact level of capability and security they need—no more, no less.
A Modernized Experience: Our New Website + Rebuilt KioWare University
Alongside internal changes, we also refreshed our online presence to help users more easily explore how KioWare can support their organization.
A Redesigned Website
Our new website provides:
- Simpler navigation
- An updated, modern look
- Clearer product guidance
- Updated FAQs & access to our full archive of resources
- More intuitive pathways for new and returning users
The goal was to create a cleaner, more intentional experience that mirrors the clarity and professionalism we aim to deliver in the product itself.
KioWare University Returns—Better Than Ever
We’re thrilled to relaunch KioWare University, now rebuilt and reorganized to offer more direct, structured access to:
- Tutorials
- Troubleshooting steps
- Configuration guides
- Best practices
- Release walkthroughs
Whether you’re deploying a handful of devices or managing hundreds across multiple sites, KioWare University is now better equipped to support your success.
A Sincere Thank You to Our Customers
Through all these changes, one thing remained constant: our customers stayed with us. Your trust, feedback, and willingness to grow alongside us have made this year of transformation possible.
We want to express our genuine gratitude. Kiosk deployments are mission‑critical systems that require stability, reliability, and strong support. The fact that you entrust us with that responsibility means everything to our team.
Looking Ahead
As we move forward, our mission remains unchanged:
To provide industry‑leading kiosk lockdown software supported by an experienced, dedicated, and customer‑focused team.
We’re energized, aligned, and excited for everything ahead—and we’re grateful to have you with us.
